Welcome to Petlstitch (“Website”), operated by ZENOVERSE TECHNO PRIVATE LIMITED
(“Company”, “we”, “our”, or “us”). At Petlstitch, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website (or applicable domain).
1. Information We Collect
We collect the following types of personal information when you interact with our website:
a. Personal Information You Provide
Name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely via third-party payment gateways)
Order history and preferences
b. Automatic Information
We may collect certain information automatically, such as:
IP address
Device type and browser information
Pages visited, time spent, and referring websites
Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you regarding orders, offers, and updates
Improve our products, services, and customer experience
Send you promotional materials (only with your consent)
Ensure website security and prevent fraud
3. Sharing of Your Information
We do not sell or rent your personal data to third parties. We may share your data with:
Service Providers: For payment processing, shipping, and marketing services
Legal Authorities: If required by law or to protect our legal rights
Business Transfers: In the case of a merger, acquisition, or sale of assets
4. Cookies and Tracking
Petlstitch uses cookies and similar technologies to:
Remember your preferences
Analyze website traffic and usage
Provide a personalized shopping experience
You can manage your cookie preferences through your browser settings.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal data
Opt-out of marketing communications at any time
Request a copy of the information we hold about you
To exercise your rights, please email us at: info@zenoverse.in
6. Data Security
We use industry-standard security measures to protect your data, including:
SSL encryption
Secure payment gateways
Regular security audits and data access controls
However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, contact us at:
ZENOVERSE TECHNO PRIVATE LIMITED
Email: info@zenoverse.in
Phone: +91 9910656241
Address: D-9, Ground floor, Sector 3, Noida, Gautambuddha nagar, Uttar Pradesh, India- 201301